how does business to business debt recovery work?

Are you spending less time on the core business and more time on what are traditionally billed as 'back office functions'? Our Resource Support Toolkit offers services to direct your resources where they are needed most – the business frontline. identeco provides fully integrated, branded services from call centre support, letter dunning and mailing strategies to commercial debt collection. For more information on how we can give you more hours in the day, click on a service below.

We believe there should be no cost to recover payment for goods or services that have not been paid for on time, and both the UK Government and EU agree. Late Payment legislation allows us to provide a true no cost business to business debt recovery service to businesses of all sizes throughout the UK and EU.

In more than 80% of cases, we recover business to business debts within 7-30 days at no cost to you whatsoever with a professional and ethical service that can improve your reputation with customers and help you re-habilitate poor payers, with no hidden costs, no commission and no tied in contractual terms. Delivering a cost effective service that is completely transparent with the ability to review progress through our on-line software provided fee as part of the service and 100% of money recovered returned to you within 7 days of receipt.

Our costs are recovered by adding statutory Late Payment charges and interest to each invoice to be collected from the debtor. On recovery you receive 100% of what you are owed and a completely cost free business debt recovery service. If it's not possible for us to recover a debt, the client decides to close our debt recovery file without payment of the debt or issue legal proceedings the services we have provided are completely free of charge.

Our application of Late Payment legislation, technical excellence, approach to recovery and commercial insight has led to highly successful business maintaining relationships with business customers for over 30 years. Our cloud based “ClientWeb” service gives you access to manage your accounts from reviewing progress, uploading new instructions and running reports, all instructions are dealt with within 24 hours of receipt commencing with initial data cleansing and enhancement for improved recovery. Subscribe today for accesses to our No Cost business to business commercial debt recovery service and start improving your cash-flow.

The Commercial benefits of our Service

Whatever size of business you are you have a right to be paid within your standard terms for the work you do. Getting paid should be straightforward, but sometimes it's not and the time and effort involved chasing customers who are not paying their outstanding invoices costs your business money, tying up expensive resources and increasing admin and financial charges. Our service removes these costs and customers benefit from:

  • improved cash management
  • reduced administration costs
  • improved resource allocation
  • early dispute resolution
  • improved customer relations
  • change late payment behaviour and rehabilitate late paying customers
  • completely cost free pre-legal debt recovery service

By instructing identeco your business saves time and money while taking advantage of our free business debt collection service. identeco is a division of Controlaccount Plc