We're here to support you every step of the way

call centre support

identeco will help your business deliver real value to your customers through a bespoke, comprehensive call centre support service for inbound and outbound call routing that promotes customer loyalty and satisfaction with speed and efficiency.

Delivering managed solutions to enhance communications using our state-of-the-art cloud contact centre technology means our customers benefit from feature-rich, omni-channel call centre solutions, free from the burdens of capital expenditure and hardware costs.

We understand that first impressions matter. That's why our UK-based call centres provide the extra resource when needed. Our resources can be used when you are struggling to handle call volumes - especially during peak hours. We are fully operational 365 days a year, providing all year round support. Our team will handle calls professionally, with both care and excellence. We act as an extension of your team, allowing you to run a smooth, consistent operation.

Key features:

  • Solutions for inbound and outbound call handling
  • UK-based call centre
  • Outbound telemarketing and telesales
  • Overflow call handling
  • Feature-rich, omni-channel call centre solutions
  • Out of hours call handling

Overload call centre support service

Call us now on 01527 549531 or click here to request more information.