identeco will help your business deliver real value to your customers through a bespoke, comprehensive call centre support service for inbound and outbound call routing that promotes customer loyalty and satisfaction with speed and efficiency.
Delivering managed solutions to enhance communications using our state-of-the-art cloud contact centre technology means our customers benefit from feature-rich, omni-channel call centre solutions, free from the burdens of capital expenditure and hardware costs.
We understand that first impressions matter. That's why our UK-based call centres provide the extra resource when needed. Our resources can be used when you are struggling to handle call volumes - especially during peak hours. We are fully operational 365 days a year, providing all year round support. Our team will handle calls professionally, with both care and excellence. We act as an extension of your team, allowing you to run a smooth, consistent operation.