Keeping telephone numbers accurate and up to date will bring better results and save money and time
Keeping telephone numbers accurate and up to date will bring better results and save money and time
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live telephone matching

Accurate telephone data is paramount to ensure that your customer telephone and SMS campaigns have the best possible chance of success. Regular cleansing of your records with unobtrusive live number testing will filter out numbers that are out of service, incorrect or no longer in use improving your database by removing degraded content.

Key features:

  • Unobtrusive live number checking service
  • Confirm telephone number status, live, incorrect or out of service
  • Check both landline and mobile telephone numbers
  • Improve efficiency of your contact campaigns
  • Update degraded content in your database

Live telephone matching service

Simply place your order today, using the buy button below and provide the data you want examining and we will send you a report of updated phone numbers, together with a list of any items we could not identify within 24 hours.

Click here to view an example live telephone matching report.


£5.00 (Subscription required) per 100 records (minimum order £25)


All pricing is shown net of Value Added Tax (VAT).

Order today or contact us for more information and available volume discounts.

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What is live telephone matching?

Live telephone matching enables you to screen landline and telephone numbers to check for accuracy and that numbers are still active and connected.

What are the benefits of live telephone matching?

Despite digital transformation, the telephone remains the best way of engaging on a one-to-one basis with your customers or prospects. Whether you operate in the b2b or b2c sector, effective telesales campaigns can often be hampered by that dreaded sound – the ‘not in service’ long bleep which is a sure sign that the contact has moved on, moved house, changed jobs or has a new mobile service provider. It can be incredibly frustrating and a drain on your marketing and sales resources. Without regular telephone matching, for many telesales managers, this can mean a return to the drawing board whereby the thread to find their prospect begins again. But that need not be the case with a telephone matching service, which will screen a large proportion of numbers, advising where numbers are unresponsive and need updating.

How can identeco help businesses with their live telephone matching needs?

identeco can cross verify phone numbers from your customer database or CRM to confirm that numbers are still active and working. Regularly screening your customer and prospect telephone numbers will give greater return on investment, help you meet compliance regulations and increase morale in your telesales or marketing departments. Our live telephone matching service will also identify any duplications in your telephone contact data which will avoid any re-working of contacts which can be unprofessional and waste internal resource.

Our live telephone matching services will enable you to deliver effective telesales and marketing strategies that will have a positive impact on your bottom line, increasing sales of your products and services.

How does the service work?

Our live telephone matching services are only available to subscribers of identeco’s Business Support Toolkit. In addition to all of the services that are available with your subscription, identeco subscribers quickly and easily upload a database or spreadsheet of contact numbers and identeco will screen numbers for validity and accuracy. In addition to helping you to omit inactive numbers from your database, identeco can also direct you to their telephone appending services which will provide you with updated contact telephone numbers. On completion of matching (and appending, if you wish), we will return your comprehensive telephone list to you, via your personal identeco dashboard.

Sign up for a subscription to identeco Business Support Toolkit and begin using our live telephone matching services immediately.

This service is only available to our Business Support Toolkit subscribers. To subscribe to the Business Support Toolkit, click here. Once you have subscribed you can begin to access Data Cleansing and Support Toolkit, which includes our telephone matching services.

For more information on the Business Support Toolkit or any of the services contained within this product, drop us an email or contact the team to arrange a free trial or quick 10 minute demo.

Sign up for a subscription to identeco Business Support Toolkit and begin using our email appending services immediately.

This service is only available to our Business Support Toolkit subscribers. To subscribe to the Business Support Toolkit, click here. Once you have subscribed you can begin to access Data Cleansing and Support Toolkit, which includes our email appending services.

For more information on the Business Support Toolkit or any of the services contained within this product, drop us an email or contact the team to arrange a free trial or quick 10 minute demo.