Let us help you reconnect with your customers
Let us help you reconnect with your customers

primary trace

Looking to trace a debtor or ex-tenant? Has someone you have supplied or done business with disappeared owing you money? Do you need to find a friend or family member or search for a beneficiary or witness? Whatever the reason, our experienced and talented team of investigators, with access to extensive open source research tools, will help you find people and businesses - throughout the UK and internationally - quickly with absolute discretion, providing a legally compliant service with our guaranteed "no find no fee" arrangement.

With many years of advanced "people tracing" experience, we supply a flexible and highly compliant service producing high trace success rates. identeco, together with our sister company Controlaccount Plc, has over 30 years trace experience with a reputation for reliability and consistent high standards of service. Our trace service is delivered with integrity and absolute discretion, is fully compliant with the Data Protection Act, all processes are ISO 9001 and ISO 27001 accredited and follow the strict guidelines set down by the Credit Services Association (CSA).

Our order process is simple; just complete the online trace request form with the name and last known address of the person or businesses you are looking to find and we will undertake discrete enquiries to obtain current, up-to-date information; our "no find, no fee" guarantee means you only ever pay for positive results.

As a subscribed member of identeco, you have access to our highly competitive trace rate of £25.00 which is only payable on a positive find.

Key features:

  • Trace individuals and businesses easily throughout the UK
  • Pay on results only service - no find, no fee
  • Highly efficient, accurate and compliant service using open source intelligence
  • Verified and Confirmed information
  • Telephone numbers and contact email addresses
  • Confirmed date of birth for individuals
  • More than 30 years industry experience
  • Free recheck policy
  • Debt collection service also available

identeco Primary Trace Service

The success of our tracing service and the quality validation processes used by identeco provides the confidence to offer our customers an information recheck facility free as part of our service. We have the resources to handle both single and large volume instructions and to access the service, simply place your trace request(s) using the button below and we will email you the results within 7 days.

Click here to view an example Primary Trace report.


£25.00 (Subscription required)


All pricing is shown net of Value Added Tax (VAT).

Efficient and cost-effective employment trace services

What is a Primary Trace?

A Primary – or sometimes called basic – trace is the act of reconnecting two parties where one party may have absconded or gone away. Our tracing services will provide the latest UK address and contact details – such a telephone and email, if available to enable you to establish contact.

Why would I need a trace services?

A UK trace can be undertaken for several reasons:

  • Often used by businesses when they have overdue invoices which are proving difficult to recover. It may be that the customer has since moved on and we can help put the two parties back in touch.
  • A tenant has moved on from your property and you do not have a forwarding address
  • A reconnect with friends or a family member

Rapid results at cost effective prices

Our experienced and talented team of investigators and trace agents UK have access to extensive opensource research tools, will help you find people and businesses quickly with absolute discretion, providing a fully compliant service on a "no find no fee" arrangement. You will only pay for our services if we can confirm the subject’s whereabouts.

We have been providing people trace services for over forty years, with excellent success rates. We work with leading debt recovery agents and solicitors as well as commercial clients across many sectors who are looking to re-establish connection with customers.

With many years of advanced "people tracing" experience, we supply a flexible and highly compliant trace company service producing high trace success rates. We boast over 40 years trace experience and have a reputation for reliability, trustworthiness as well as delivering consistently high standards of service. Our trace service is delivered with integrity and absolute discretion, is fully compliant with the Data Protection Act. All of our processes meet with our ISO 9001 and ISO 27001 accreditations and follow the strict guidelines set down by the Credit Services Association (CSA).

Features of our trace reports include:

  • Current address
  • Validated information
  • Socio demographic code
  • Date of birth
  • Telephone, mobile and email, where possible
  • Pay on results only – no find, no fee
  • Free recheck policy
  • Accurate
  • 7-day turnaround

We are fully compliant with the Data Protection Act. All our processes are ISO 9001 and ISO 27001 accredited, and we follow the strict guidelines set down by the Credit Services Association (CSA).

Get started today

Our trace services are available exclusively to our identeco Business Support Toolkit subscribers. If you wish to benefit from our competitive market rates for our tracing reports, you can subscribe to the Business Support Toolkit today which as well as subscriber beneficial rates to all of these services, you will get unlimited access to all the services detailed here at no extra charge. For more information on the Business Support Toolkit, drop us an email or contact the team to arrange a free trial or quick 10 minute demo – we promise you will be impressed.

Once you have subscribed to the Business Support Toolkit, you can instruct us to undertake a trace on your behalf. Our order process is simple; just complete the online trace request form with the name and last known address of the person or businesses you are looking to find and we will undertake discrete enquiries to obtain current, up-to-date information; our "no find, no fee" guarantee means you only ever pay for positive results.

As a subscribed member of identeco, you have access to our highly competitive trace rate of £25.00 which is only payable on a positive find.

How much does it cost?

As a subscribed member of identeco, you have access to our highly competitive UK trace rate of £25.00 which is only payable on a positive find.

Free re-check facility on all UK traces

The success of our UK tracing service and the quality validation processes used by identeco provides the confidence to offer our customers an information recheck facility free as part of our service.

Large volumes of traces? No problem.

We have the resources to handle both single and large volume instructions and to access the service, simply place your tracing request(s) using the button below and we will email you the results within 7 days.

To instruct us on a domestic trace, please login and submit your details here or for more information on how any of our services work, get in touch.

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