Make sure you're in control of your credit

low cost efficient commercial debt recovery

Fast, effective Business to Business debt recovery on a “no collect, no fee” arrangement with a commitment to reducing your cost of collection through application and recovery of Statutory Late Payment charges. Our innovative service is based on the principle that outsourcing debt recovery should be simple, cost effective and ethical.

  • No hidden costs, no placement fees or debt pre-payment schemes
  • No deduction from payments received
  • No tied-in contractual terms
  • A commitment to reducing your cost of collection through the recovery of LPA charges
  • 100% of all money collected returned to the customer within 10 days of recovery
  • A transparent service with our online software, to review progress

identeco through, its sister company Controlaccount Plc, has been collecting commercial debt in all its forms for over 3 decades and provides a fast, proactive collection service on a “no-collect no-fee basis” delivering a supportive and quality service in all aspects. Our collection methods are fair, transparent and ethical, taking into account your need to collect debts quickly, improving cash flow whilst preserving customer relationships, changing late payment behaviour and protecting your reputation.

Our case flow debt management system cannot be bettered, providing up-to-the-minute information on accounts and reporting tools to give you accurate financial data connected with inventory placed for recovery, providing a whole range of information through a secure cloud based portal to enable you to track performance and interact with our service.

Where applicable our service makes use of the most up to date legislation for commercial debt recovery, utilising the Late Payment of Commercial Debts (Interest) Act 1998 and Late Payment of Commercial Debt Regulations 2013 (LPA). Statutory Late payment provisions helps you redress the cost of chasing overdue commercial debts and provides the ability to change customer payment behaviour. We are sure you have asked yourself the question "why should I bear the cost of collecting what is owed to my business?". Identeco allows you to re-align this imbalance by meeting some or all of the cost of collection from the late payment charge and interest. This means that you could receive 100% of your debt - not a proportion as you may do currently. The advantages of our LPA service can be made as flexible as you wish, and we can discuss with you how would be best to integrate the benefits of our service with your existing credit control functions. All we need to get started is a copy of the unpaid invoice(s), completion of our instruction form online, and copy invoice(s).

Our professional collection service provides solutions for a whole range of debt problems including current ledger balances, EU and International debt, written-off debt, post judgement, low value and absconded debt, all of which are fully contingent upon success so there is no cost to you should we be unable to collect. The service is straightforward, effective and transparent. We can take all appropriate actions available to us in resolving any issues, including any tracing work needed to locate your defaulter should they have moved and the locating of any assets which may help in the recovery of your debt where we feel there is a good chance of an award being made in an undefended court action. We will also meet the costs of the court action from recovered funds.

We also offer a range of Legal debt recovery services from relatively straightforward County Court action, through to High Court, insolvency and complex trade disputes. Our in-house Legal Team has the capability to undertake actions in all jurisdictions in order to maximise recovery opportunities.

There really is a debt collection agency that is prepared to back up their confidence in collect debts with no low cost solution, identeco’s application of Late Payment legislation, technical excellence, approach to recovery and commercial insight through Controlaccount Plc has led to highly success business maintaining relationships with business customers for over 30 years. Our cloud based “ClientWeb” software gives you access to manage your accounts from reviewing progress, uploading new instructions and running reports, all instructions are dealt with within 24 hours of receipt commencing with initial data cleansing and enhancement for improved recovery. Subscribe to the Business Support Toolkit today for accesses to our low cost Business to Business Commercial Debt Recovery Service and start improving your cash-flow.

The Commercial benefits of our Service

Whatever size of business, you are you have a right to be paid within your standard terms for the work you do. Getting paid should be straightforward, but sometimes it’s not and the time and effort involved chasing customers who are not paying their outstanding invoices costs your business money, tying up expensive resources and increasing admin and financial charges. Our service redresses these costs and our customers benefit from:

  • improved cash management
  • reduce administration cost
  • improved resource allocation
  • early dispute resolution
  • improved customer relations
  • change late payment behaviour and rehabilitate late paying customers

By instructing identeco, your business saves time and money while taking advantage of our low cost business debt collection service. identeco is a division of Controlaccount Plc.

To read more about how Business to Business Debt Recovery Works click here

Key features:

  • No collection, no fee on pre-legal debt collection services
  • Members of the Credit Services Association (CSA)
  • On-line automated support
  • Letter and telephone debt recovery
  • SMS and email recovery
  • In-house legal team
  • Trace and address verification

Debt recovery service

To Submit a Debt click below and fill out the form. On receipt of your completed form, our new business team will contact you to agree our approach. Alternatively, please call them directly on 01527 549 531.


Services available:
Submit a Debt - Single Instruction (Subscription required)
Submit a Debt - Multiple Instruction (Subscription required)