Do you have a clear understanding of who your customer is? The following 10 questions will help you understand what makes your customer tick and help identify opportunities to capitalise.

Online grocery retailer has posted £214.5 million pounds pre-tax loses – four times that from 2018 citing damage from a distribution centre fire as the cause.

Ocado, valued at £8.2 billion, has wiped £111.8 million off the value of its Hampshire based warehouse following a fire last year – which was started when detection systems failed to activate a response.

Starting a business is tough – there’s plenty to do in order to get your start-up off the ground and it’s more than likely that you’re juggling hats in order to keep your costs down and get the maximum out of the business.

A recent report from insolvency practice Begbies Traynor shows that nearly 500,000 UK businesses are struggling – the highest figure on record. Experts predict that this will rise to over half a million in 2020.

A recent survey by the law firm DLA Piper has reported GDPR fines have totalled £97 million (€114 million) for companies who have breached data and privacy regulations since the introduction of the legislation in May 2018.

Economists are predicting a continued upward trend in global insolvencies for 2020 for the fourth consecutive year.

The last decade has seen many changes on our high street with retailers struggling against high business rates and changing shopping trends. The last decade has seen many brands topple. Here we look at the big players that went under and what happened:

Social media is an effective way to keep in touch with people who are interested in your business. In the last ten years, social media usage has become much more widespread, making it an obvious choice when it comes to communication for many people.