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Are you saying the right thing at the right time?

Delivering consistent and regular communication to existing and potential clients is vital for business engagement. Getting it right takes a lot of trial and error, and what works for one business may not work for another, but communication is key, making sure you deliver your message on brand and in the tone of voice that your audience relates to.

Are you doing enough to credit check your customers?

Offering credit terms to customers is a solid strategy for building business relationships and increasing sales, but with 62% of SMEs reporting that they are struggling with late payments, it’s vital that companies are proactive in making sure that they have a clear understanding of their customer’s ability to pay invoices before setting out terms and conditions.

Late payment woes continue to hit SMEs

Alarming statistics show 20% of business owners are not paying themselves amid cash flow concerns, a new report from Hitachi Capital Business Finance revealed.

Government awards £2m to boost productivity and tackle late payments

Good to see that the Government is taking challenges faced by SMEs seriously, and is putting its money where its mouth is by providing £2m to fund projects that are looking for innovative solutions to solve common problems faced by small businesses – with late payment being paramount.

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